What is Tasheel Services?

Tasheel (which means “facilitation” in Arabic) is an integrated government platform designed to simplify access to labor and immigration services. By combining services from multiple government entities, Tasheel reduces bureaucratic complexity and provides a single point of access for businesses handling employment and residency matters. The platform integrates with MOHRE for labor services and GDRFA for immigration processing.

Core Services Available Through Tasheel

1. Labor Contract Registration

Employers can register employment contracts for new hires through Tasheel. The platform guides through contract creation using MOHRE templates, ensuring compliance with UAE labor law. Both employer and employee approval is required, and registration is completed electronically with no physical office visits needed.

2. Work Visa Applications

Tasheel processes employment visa applications integrated with GDRFA. Companies can submit work permits for employees, track processing status, and receive approvals through the platform. Medical fitness requirements and security clearances are coordinated automatically.

3. Family Visa Processing

Dependent visa applications for spouses and children are handled through Tasheel. The system validates salary requirements for family sponsorship and processes all necessary approvals centrally.

4. Labor Dispute Resolution

Tasheel provides access to MOHRE dispute settlement services. Employers and employees can file labor complaints, request mediation, and track case resolution through the platform.

5. Certificate Services

Multiple certificates are available including Certificate of Good Standing, labor clearance certificates, and compliance attestations. Digital issuance means immediate availability for business requirements.

6. Wage Protection System (WPS)

Integration with WPS ensures salary payment monitoring and compliance tracking. Employers submit monthly wage reports and maintain records through Tasheel.

How to Register with Tasheel

Step-by-Step Registration Process

1. Visit Portal: Access tasheel.ae or Tasheel mobile app
2. Create Account: Register with email and company information
3. Verify Business: Submit trade license and company registration documents
4. Complete Profile: Add authorized signatories and contact information
5. Activate Services: Select labor and immigration services needed
6. Set Up Billing: Configure payment method for service fees
7. Begin Applications: Start submitting contracts and visa applications

Required Registration Documents

• Valid trade license
• Company registration certificate
• Memorandum and Articles of Association
• Bank details for payments
• Authorized signatory identification
• Company address proof

Labor Contract Process via Tasheel

Contract Submission Steps

1. Create Draft: Input employee details and employment terms
2. Select Template: Choose MOHRE-compliant contract template
3. Add Terms: Specify salary, position, benefits, and work location
4. Employee Sign: Share with employee for electronic signature
5. Review: System validates contract compliance
6. Submit to MOHRE: Register contract with labor ministry
7. Receive Confirmation: Get contract registration number and approval

Contract Requirements

• Valid employee identification and qualifications
• Salary meeting minimum requirements
• Clear job title and responsibilities
• Work location specification
• Contract duration or permanent status
• Both parties’ consent and signatures

Work Visa Processing Through Tasheel

Visa Application Workflow

1. Submit Application: Complete visa form with employee details
2. Upload Documents: Provide passport, medical fitness, qualifications
3. MOHRE Processing: Labor approval is processed automatically
4. Medical Screening: Schedule medical test at approved center
5. Security Check: Background verification conducted
6. GDRFA Approval: Visa is issued and registered
7. Notification: Receive approval with visa number

Required Visa Documents

• Passport copy (valid 6+ months)
• Passport photographs
• Medical fitness certificate
• Registered labor contract
• Qualification certificates
• Work experience documentation

Tasheel Service Fees and Costs

Tasheel Mobile and Web Platforms

Available Platforms

• Desktop portal: tasheel.ae
• Mobile app (iOS and Android)
• Smart service centers across Dubai
• Government services integration through UAE Pass

Platform Features

• Real-time application tracking
• Document upload and management
• Secure messaging with government officials
• Digital signature capability
• Payment processing and receipts
• Application history and records

Processing Times and Turnaround

Standard Processing Timeline

• Labor Contract Registration: 1-2 working days
• Employment Visa: 5-15 working days
• Family Visa: 7-20 working days
• Certificate Services: 1-3 working days
• Dispute Resolution: Varies based on complexity

Factors Affecting Processing Speed

Complete documentation submission accelerates processing. Peak seasons and high application volumes may extend timelines. Medical test scheduling can affect overall processing speed for visa applications.

Tasheel for Employers: Best Practices

Efficient Workflow Management

• Prepare all documents before starting application
• Ensure employee information accuracy to avoid delays
• Schedule medical tests before submitting visa
• Maintain updated employee records in system
• Monitor application status regularly
• Respond promptly to information requests

Compliance Management

• Track contract renewal dates
• Monitor visa expiration dates
• Maintain WPS wage submissions
• Keep employment records organized
• Document all contract modifications

Security and Data Protection

Platform Security Features

• Two-factor authentication for login
• Encrypted data transmission
• Secure document storage
• Access controls for authorized users
• Audit trails for all transactions

Support and Contact Information

Getting Help with Tasheel

• In-app help and tutorials
• FAQ section with comprehensive guides
• Email support through account
• Phone support hotline
• Smart service centers for walk-in assistance

Contact Details

• Website: www.tasheel.ae
• Toll-free: 800-5111
• Email: Support through portal
• Service Centers: Available across UAE

Frequently Asked Questions